Understand the problem before choosing the repair

Start with the visible symptom and how quickly it is changing. Local mortar failure or isolated damaged masonry may be suitable for a masonry assessment. Widespread movement, displaced structural elements, active leaks or recurring repairs may need a remedial builder, structural engineer or both. Romans can review photos and tell you the most sensible next step.

Older brickwork was often built with softer, more vapour-permeable mortar. A hard cement-rich replacement can force moisture and movement into the brick faces instead of the joints. The correct mix depends on the existing material, exposure and condition, so it should be matched rather than guessed.

The main cost drivers are access and scaffolding, the amount of material that must be removed, replacement-brick or stone matching, structural support, waste handling, protection of occupied areas and any engineering or heritage requirements. Photos can establish an initial direction, but a firm scope may require a site visit.

Repointing is appropriate when the masonry units remain sound and the joints are failing. Local rebuilding may be needed when bricks or stones have lost integrity or the wall has moved. Rendering can hide the face but does not correct an underlying moisture or structural problem. The cause should be diagnosed before choosing the finish.

Send a wide photo showing the whole wall, close photos of the damage, the suburb, approximate height and access, when you first noticed the issue and whether it changes after rain. Romans will either suggest the next step, arrange a site assessment or tell you when another specialist is better suited.